Frequently asked questions

No. Socks are required for both children and adults entering the play area to help maintain cleanliness and safety.

Food, gum and drinks are not permitted inside the play area. This helps us keep the equipment clean and safe for all guests.

We ask that all children play respectfully and kindly. Roughhousing (Pushing, kicking, biting, hitting, jumping on others) or misuse of equipment is not permitted. Our attendants may step in if play becomes unsafe or call on adult to assist in maintaining safety.

In short, Yes. Certain equipment have manufacturer recommended weight restrictions. Other equipment (such as bounce house) have maximum participants restriction for safety purposes.

Sharp objects (such as keys) should be left out of play area due to risks of scratching or puncturing play items.

Face painting is not permitted, as it may stain or damage equipment. If a child has face paint, we reserve the right to reject the child's entrance to play area. If you want a face painting station, we recommend booking them for the end of the event and informing families of the rules so they kids may have face painted at the end. Violation of this rule may result in loss of incidental deposit.

Yes. A supervising adult must be present. Our attendants are monitoring overall play environment to ensure rules are followed but cannot provide one-on-one supervision. If issues arise, the attendant may call on parent to assist in maintaining safe play. If the parent will step away, kindly inform the attendant so they can keep an eye out in your absence.

Yes, to protect our equipment and ensure a safe space, we do not allow face paint, markers, crayons, glitter, or sharp objects. We want everyone to have a clean and fun experience! Violation of this rule may result in partial or full loss of incidental deposit.